Leading an Emergency Control Organisation

This course is designed to equip students with the necessary skills required to act across all roles within an Emergency Control Organisation. Students will undertake training in pre-emergency planning, taking appropriate actions in an emergency, post emergency activities and documenting and reporting emergency response activities.

This course will cover legislation requirements, Australian Standard 3745-2010 Planning for Emergencies in Facilities, and may include other relevant standards, policies and procedures for the facility and the workplace.

Who is this course for?

This course is an accredited program for staff performing roles in the organisation’s Emergency Control Organisation, who wish to formalise their skills. ComSafe will work with your organisation to contextualise the course to your organisation’s Emergency Response Procedures.

Entry Requirements

Prospective students must complete an LLN assessment prior to enrolment in the course. Students must hold the required skills to read and interpret emergency response procedures, Australian Standards, codes of practice and work permits, and to complete workplace documentation such as safety inspection checklists, emergency response reports, post-incident action reports and risk assessments. Students must possess the language and communication skills to effectively communicate with peers, co-workers, supervisors and emergency services personnel in the simulated workplace environment while undertaking the course.

Students must wear long pants and enclosed shoes to safely undertake practical assessment.

Students must bring their own device to complete the online assessment activities. Students will need a device (laptop or tablet; laptop recommended) running an operating system that is current and supported with the ability to access the internet (provided onsite). ComSafe recommends that the Google Chrome browser is used to access the Student Portal.

Students must be able to undertake the physical demands of this course, such as performing building evacuations.

Pre-Course Material

Once enrolled in this course students must complete a mandatory pre-course study module online in our Student Portal. This module covers the requirements for Emergency Control organisations in workplaces and is designed to refresh your knowledge in emergency planning, emergency procedures and employee/employer obligations under the Australian Standards and Work Health and Safety legislation and regulations. It will also cover the various first response emergency equipment and their use and limitations. This module will ensure that students have current knowledge of these areas and will help prepare students for the course. The pre-course module contains reading, short videos, case studies and knowledge check quizzes. No formal assessment is conducted in this module; however it must be completed prior to attendance on the first day of the course.


  • Emergency Control Organisation (ECO) structure, roles and responsibilities and identification
  • Contributing to emergency planning
  • Hazard identification
  • Identifying emergency equipment deficiencies
  • Controlling the response to emergency reports, signals and warnings
  • Assisting occupants who require aid during an emergency
  • Responding to a facility emergency, for example, but not limited to:
    • Fire/smoke
    • Medical
    • Internal
    • External
    • Evacuation
    • Armed hold up/personal threat
    • Bomb threat/suspicious object
  • Ability to lead command and record critical incidents from the emergency control point
  • Operating emergency control communications equipment
  • Briefing and supporting emergency services
  • Safe re-entry processes
  • Concluding an incident

National Units of Competency

  • PUAFER005 – Operate as part of an emergency control organisation
  • PUAFER006 – Lead an emergency control organisation


This course will be assessed through mixed mediums such as theory assessments to demonstrate knowledge requirements and practical exercises using workplace-based scenarios and simulated work examples.

The knowledge requirements will be assessed through online assessments, incorporating multiple choice questions, diagram and signage identification and short answer responses.

Practical assessments will see students complete workplace documentation, undertake evacuation exercises, perform equipment inspections, and participate in briefings and meetings. Skills will be demonstrated during observations by Trainers and will also involve verbal questioning.

A Statement of Attainment certifying achievement of National competencies will be issued to participants deemed competent at the conclusion of the program.



2 Days
Our Trainers will conduct a Training Needs Analysis with your organisation prior to booking the course (if on client premises).

Particpant No’s

Minimum 6 – Maximum 10


Client Premises or at
ComSafe (Orchard Hills)


$1,000 Per Person
At ComSafe or on your site (includes morning tea and lunch if attending ComSafe)
Courses run on client sites that are outside of the Greater Sydney area will incur additional costs, please contact us for a quote.

Delivery Method

Face-to-face with online pre-reading.
All training is conducted by Fire and Rescue NSW uniformed officers who have extensive operational experience and hold qualifications in Training and Assessment. Our programs are Instructor led, Incorporating theory and practical exercises and various interactive methods, demonstrations and simulated work activities/examples.

How to Book

Please contact us on 1800 787 848 or complete a Booking Form and
Enrolment Form and email it to comsafe@fire.nsw.gov.au
Our 2024 Training Schedule
Click Here for a printable quote.
Opening Hours: 8:30am to 4:30pm Monday to Friday (by request on weekends and after hours)